New Approach to Cleaning Fees

Is Airbnb Ditching Cleaning Fees???

What’s Going on With Airbnb Cleaning Fees?

Airbnb CEO Brian Chesky’s Controversial Decision to Remove Cleaning Fee

Hold your horses, folks, because Airbnb CEO Brian Chesky just made an announcement that’s got me all riled up. During the Skift Global Forum in New York City, he unveiled Airbnb’s new approach to cleaning fees. Now, as a seasoned Airbnb Superhost, I’ve got some strong reservations about this move. Let’s dive in and explore why this decision doesn’t sit right with me.

Opaque Pricing

Airbnb claims this change is all about transparency, but I have my doubts. They introduced a toggle button on their app that displays the total price upfront, including fees. But y’all, let’s be honest, that’s just putting a Band-Aid on the problem. Eliminating cleaning fees altogether doesn’t address the larger issue of hidden costs and unexpected charges that guests may encounter.

Hidden Costs

By integrating cleaning fees into the nightly rates, Airbnb may make the pricing structure appear more inclusive, but it’s just masking the true costs. As a host, I know how vital cleaning fees are to ensure a clean and comfortable stay for guests. Removing them means hosts will have to absorb these expenses, potentially impacting their ability to maintain high standards of cleanliness. How does this affect cost of living wages for cleaning staff?

No Incentive for Hosts

Airbnb claims they’ll prioritize hosts with upfront pricing and no cleaning fees in search results, but is that really enough? As a Superhost, I take pride in providing exceptional service, and cleaning fees help cover the costs of maintaining that level of quality. By eliminating this additional fee, Airbnb is taking away a crucial incentive for hosts to go the extra mile in terms of cleanliness and guest satisfaction.

Educating Guests

Airbnb’s plan to train guests to enable the toggle button for transparent pricing is just a Band-Aid solution. While it’s important for guests to be aware of the total cost before booking, it doesn’t address the underlying issue of the company’s decision to remove cleaning fees. Educating guests about the toggle button doesn’t change the fact that hosts will have to bear the financial burden.

Neglecting Host Expenses

Sure, Airbnb acknowledges the reasons behind cleaning fees, but their decision to eliminate them fails to consider the costs hosts incur. Cleaning requirements are the same, regardless of the length of stay, and many hosts depend on professional cleaners who deserve fair compensation. By disregarding these expenses, Airbnb is potentially putting a strain on hosts who rely on these fees to maintain their properties.

A Clean Kitchen is essential for running a successful vacation rental/ Airbnb
A Clean Kitchen is essential for running a successful vacation rental/ Airbnb

Lack of Industry Consensus

While Airbnb claims to be leading the charge for transparent pricing, it’s important to note that the industry’s stance on hidden charges and fees is far from settled. By unilaterally removing cleaning fees, Airbnb may be overstepping and disregarding the broader discussions and potential regulations surrounding these issues. This decision could have unintended consequences for both hosts and guests.


As an Airbnb Superhost with years of experience in the hospitality industry, I must express my concerns about Airbnb CEO Brian Chesky’s decision to eliminate cleaning fees. While the company claims it’s all about transparency, I believe this move neglects the financial realities faced by hosts and could potentially impact the quality of service provided. By prioritizing transparency without considering the broader implications, Airbnb risks undermining the very foundation that hosts like myself have worked hard to build.

Providing a clean environment for guests is essential for running a successful vacation rental. How will this new approach to cleaning fees affect the cleanliness of the rental and fair wage for the cleaning staff?

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